Shipping policy
Shipping Policy
At JoyUnboxed, we are committed to delivering your gifts with care and efficiency. Please review our shipping policy below to ensure a smooth shopping experience.
Processing Time
Orders are processed within 3-7 business days (excluding weekends and holidays).
Personalized or custom orders may take additional processing time.
Shipping Rates & Delivery Times
We offer several shipping options at checkout, including:
- Standard Shipping: Estimated delivery in 5-10 business days
Delivery times vary based on your location.
Shipping Destinations
We currently ship to:
- United States (All states)
Tracking & Order Updates
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your package in real-time using the provided tracking link.
Lost, Stolen, or Delayed Packages
JoyUnboxed is not responsible for lost, stolen, or delayed shipments caused by the carrier. If an issue arises, please contact the shipping carrier directly or email us at contact@joyunboxed.com, and we will do our best to assist you.
Incorrect Address or Order Issues
Please double-check your shipping address before placing an order. We are not responsible for orders sent to an incorrect address provided by the customer.
Returns & Refunds
For information on returns, please visit our Return Policy page.
If you have any questions about our shipping policy, feel free to contact us at contact@joyunboxed.com.
Thank you for shopping with us!